Patients

The Inwood Pharmacy Experience

We know managing a chronic or serious illness is a challenge. That’s why we work tirelessly to be an integral, yet stress-free member of your care team along with your doctors, nurses, family and friends. At Inwood’s, we take a hands-on approach to help manage your condition and achieve the highest quality outcomes. Here’s what you can expect when choosing Inwood Pharmacy:

Personalized Care

After we receive your first prescription, one of our highly trained staff members will schedule a complimentary consultation with you to discuss your custom treatment plan and answer any questions you may have.

Continued Care

We know you may have questions and concerns arise during treatment. That’s why we make sure to stay in contact with you while you’re undergoing treatment. At regular intervals we’ll also reach out to make sure you get your medications and medical supplies when you need them.

Specialized Knowledge

We specialize in injectable and oral medications including: Exjade, Neulasta, Neupogen, Lovenox, Arixtra, Abilify Maintena, Invega Sustenna, Copaxone. You can rest at ease knowing our team is continually trained on the latest pharmacy and medication advances.

A Collaborative Team

As we mentioned above, we work to be a member of your care team while you undergo treatment. Part of this effort involves regularly contacting your physician’s office to inform them of your progress. We alert them immediately if you’re experiencing difficulty with treatment or unusual side effects.

24/7 Support

We have an on-call pharmacist ready to help you every hour of every day. You’ll always have access to an expert who can address your concerns.

Delivery Options

We provide service’s to New York city area and we can offer fast, free delivery directly to your home or prescribes clinic. In many instances we can even offer same day and weekend delivery.

Co-payment assistance

We strive hard to get you the most possible assistance with your out of pocket expenses by working with manufacturers and other agencies as permitted by the Federal and State regulations.

providers

We do everything we can to alleviate the issues administrative tasks can create. Why? Simply to make it easier for you to focus on providing the best care possible for patients. Our clinically trained staff works directly with you to help foster a patient experience that is second to none. As your partner, The Inwood Pharmacy experience offers:

Patient Consultations

Upon receiving the first prescription for your patient, one of pharmacy team member will contact them directly to discuss their treatment plan, dosing, side effects as well as answer any questions they may have. By getting to know your patients we’re able to provide better treatment adherence.

Regular Follow-Up

We recognize patient compliance and adherence to the treatment protocol is of utmost importance to you. So, we regularly communicate updates and issues so we can better address the issues quickly while minimizing events which may result in non-adherence.

Prior Authorization Assistance

Inwood Pharmacy participates in most major and insurance plans and makes sure to contact carriers directly to speed the prior authorization process as much as possible. This way you can spend more time doing what you do best while we do what we do best. The end result is less headache and patients starting their treatment plan sooner.

24/7 Support

Our pharmacists are available for your patients 24/7 with our direct, toll-free number at 1-844-295-8203. You can rest assured knowing your patients are receiving the best possible care available.

Manufacturers

Not only do we recognize these challenges at Inwoods’s, but we also offer treatment education for patients – including help with REMs programs and injections. We focus on education so you can feel confident treatments are safely and correctly administered every step of the way.